Senior Specialist, Product Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Specialist, Product Management

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.
Role:

The Security Solutions team is responsible for product management and innovative product development of products and services to address the evolving risk & cyber security needs of all of Mastercard’s various customer segments. The Security Solutions team was established with the responsibility to safeguard all aspects of safety and security in payments and have made great strides with new products, services and standards, positively impacting all aspects of our current and future payment eco-system.

As Senior Specialist for the Identity Verification Platform you will contribute to the ongoing evolution of the product roadmap, work with engineering and program management to prioritize development work based on recognized business needs, understand and identify impacts of product changes on the customer experience, make data driven decisions and identify product optimization opportunities within the Identity Solutions organization.

If you are intellectually curious, analytical, passionate about the customer experience journey, highly motivated, and want to make products with real-world impact – we want to hear from you!

In this role you will:
• Contribute, plan, define and deliver on the Identity Verification Platform and API roadmap and its features/functions.
• Develop an expert knowledge of how the platform functions, what the inputs, outputs are, as well as what are various platform features and components that make up the platform.
• Support day to day product activities including sprint refinement and planning, requirements definition and documentation, and product development risk identification and mitigation and release approval/testing.
• Analyze market trends, dynamics, and competition to inform product planning and support go-to-market strategies.
• Leverage the Mastercard Studio framework to manage the delivery of ongoing innovation and enhancements to focus products.
• Partner with internal and external business lines and support teams to understand their needs to assess and translate them into product driven platform and/or API driven features.
• Collaborate with Engineering to ensure our products function as described and are enhanced with scale in mind.
• Collaborate closely with technical counterparts to ensure product and project success.
• Identify any barriers or obstacles to deliver capabilities within identified and agreed upon time and budget.
All About You:

• Ability to communicate effectively with other Product Managers, development and business teams
• Strong written and verbal communication; can effectively articulate product decisions to technical and non-technical stakeholders.
• Strong technical analysis and documentation skills (Functional, Technical, Interface Specifications, User Stories)
• Experience working with APIs, databases, and data-centric applications
Demonstrated track record achieving business objectives and building relationships within a large global matrixed organization
• Ability to analyze complex issues and provide direction towards resolution
• Experience developing financial, risk, ERP, CRM or compliance related products is an asset
• Past experience in a product management or product ownership role
• A flexible, self-starter mindset with a bias for action and results

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Pay Ranges

Vancouver, Canada: $89,000 - $142,000 CAD